Ticket Policies and FAQ

Ticket Policies and FAQ

Admission Requirements
Children under the age of 4 do not require a ticket if sitting on an adult’s lap. All other patrons must have a ticket for entry into all ticketed UC San Diego Athletics events.

UC San Diego Faculty/Staff Ticket Rates
Current UC San Diego faculty and staff may purchase season tickets at reduced rates for all ticketed sports by using their campus SSO login. Please visit the individual sport page at www.ucsdtritons.com/tickets or contact the Triton Box Office for further information.

Game Dates/Times
Game times and dates are subject to change. Refunds will not be provided due to an event time or date change.

Student Tickets
Undergraduate UC San Diego Students are provided free admission to regular-season contests. Men's basketball games will require students to claim tickets by following the instructions on this page. Please only reserve a ticket if you know you will be attending. Students who claim but do not attend will be notified after each event. After three (3) no-shows, you will lose the ability to claim tickets in advance for the rest of the season. For all other sports, students can simply scan their valid campus ID at the event. For all athletic events taking place in LionTree Arena, UC San Diego students are provided designated seating in the Triton Tide section at the north end of the arena. Additional seating is made available for student seating as needed. Admission policies related to select pre-season, post-season and/or championship special events are determined on a case-by-case basis by the event organizer.

Ticket Refunds
UC San Diego Athletics has a no refund or exchange policy; however, there are exceptions (i.e. the department will refund in the case of a death in the family or serious illness in which the customer notifies and returns the tickets). No refunds are given after the event has been completed.

Address Change
In order to ensure the proper delivery of tickets and related information, it is your responsibility to inform the Triton Box Office of any changes in your email and/or mailing address. You may manage your contact information by signing in your online ticket account. Address changes may also be submitted in writing with your signature by mail or by email from the email address associated with your ticket account. For your protection, address changes will not be accepted by phone. Please be aware that address changes will affect the future delivery of tickets and notifications, and that address changes must be made by each sport’s season ticket priority deadline to affect ticket delivery.

Frequently Asked Questions

Fees that patrons pay when purchasing season or single game tickets are used to assist the Athletics Department in the processing of ticket orders and online services. Fees help defray the cost of ticket delivery, online processing, credit card processing, phone charges, and printing.
Every ticketing account has a PIN assigned to it. This number allows a customer to activate his/her online ticketing account. PINs are only used the first time a customer activates an online ticketing account. Once the online account is established, future account sign-ins are made with the customer-selected password.
If you have never activated your online account and cannot find your PIN, please email us at triton-tix@ucsd.edu. If you have activated your online account and cannot remember your password, you can have the password sent to your registered email address.
Customers who select print-at-home for the delivery of their tickets will receive two emails shortly after the completion of their order. One email provides a confirmation of the order. The second email includes a link to the actual tickets.
Customers must have Adobe Acrobat Reader software installed on their computer to receive print-at-home tickets. Click here to visit Adobe’s website.
Mobile delivery and print-at-home tickets are sent from triton-tix@ucsd.edu. Be sure to include this email address on your trusted sender list.
No. Mobile tickets are not meant to be printed, and it is likely that a printed Mobile ticket will not scan at the gate. If this is the case, you will be sent to the box office for assistance.
All methods of ticket purchase access the same inventory of seats. There is no advantage to calling rather than ordering online or vice versa.
A General Admission ticket simply means that you do not have a specific seat assigned to you. You may sit in any non-reserved seating area, or stand in any designated standing room area.
Each email address that is registered online with the Triton Box Office can only be linked with one account. An email address cannot be used for multiple accounts.
Click here (link to restricted items list) to find a list of all restricted items. Any items on the list will lead to a refusal of entry to any of our facilities.
Yes, you may drop off will call envelopes prior to the event provided the names of the person leaving the tickets as well as the recipient are clearly labeled. The Triton Box Office reserves the right to limit the number of envelopes a customer may drop off, and also reserves the right to not accept will call drop offs altogether for any event.
Yes! For pricing, please contact the Triton Box Office at 858-246-5357.

Ticket Policies and FAQ

Frequently Asked Questions

Sponsors