11. If you successfully claimed a ticket, and are having trouble finding the link to your QR code for the mobile ticket, you may also retrieve the ticket via logging in to your website ON YOUR PHONE. Once logged in to your student account on your phone, select the three lines on the top left of the screen, then select “My Tickets” under My Account, and then click on “My Upcoming Events”. You should see the game with the name of the opponent and date/time of the event. At the bottom of the screen, select “Add to Apple/Google Wallet” and you should see the QR code as the ticket to the game. This QR code will be scanned in for entry.
12. Student tickets are non-transferable and only the student who claimed the ticket will only be able to attend the game. Please bring your Student ID as well to the event with you, as this will help with troubleshooting if you are still having issues accessing the ticket via email/your online account.